Digital Marketing Myth: Content Must be Visual

As digital marketers, many of us realize the need for visual content. There are more visually appealing social channels then we can count – but of course you have the usual suspects such as Facebook, Instagram, Vine, Snapchat, YouTube, Pinterest and more. Should you have visual content? Yes. Should it be your only content? Not necessarily.

We’ve probably all heard of it by now, but Serial – the podcast – is a great example of this non-visual content trend. An old medium, but great engaging content. Why did it work? A few reasons:

  • Great content – It didn’t have to be visual to be great content. The key was the story. The story was engaging, suspenseful, and it got people talking.
  • Word of mouth – It got people talking to their colleagues, their family members, and their friends – in person and on social.
  • Suspense – It was told in a manner that left the listener excited for the next episode release.
  • Short – It was long enough to feel like something you’re investing in, but short enough that you could listen to an episode on a train ride, a gym workout, or while you’re cooking dinner.
  • It was real – The people and the content were real. The history and storyline were true. It made you invest in what was going on because you wanted to know more.
Great podcast, and now the people want more. The next season will come in 2015, and the masses are waiting. Why? Again – content doesn’t have to be visual to be great and shareable. As you can see from the Topsy screenshot below, the topic is still being talked about (for many of the reasons outlined above).
The reason this podcast (and many others) work is because they allow people another way to consume content on the go. It’s an easy way for busy people to learn more, delve into subject they don’t normally have time for, and/or just be entertained. As mentioned above, podcasts can be 5 min, 30 min, 1 hour (etc). The lengths allow for someone who consume the content while they’re completing other tasks – which is not always the case with watching a video, reading an eBook, etc. No need to flip a page, or scroll through a blog post when all you have to do is change the volume to level you prefer. This also reigns true for audible books – just check out Audible and the fact that you can subscribe to the service like Hulu or Netflix.
Podcasts  may be an old content format, but old doesn’t mean bad content. It just means you need to put in the effort to make it engaging and great (like all content).
Image sources: Serial Podcast, Topsy
This post was originally written for Socialnomics

Four ‘Critical’ Considerations for your Digital Channel Approach

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It’s easy to get lost in your brand channel planning process. Pins, Tweets, Vines, and Snapchats, Oh My! So instead of jumping all over the place, let’s think about how they all work together. Focus on one channel that will be where your content stems from to determine your approach across the others. For example: A blog!

Here are four [critical - sounds so extreme, but definitely helpful] things to consider when setting up your blog and distribution channels for success: 

  • A Hub, Not an Island: Your blog shouldn’t be the only place people can consume your content. It shouldn’t be all alone, like a deserted island. It’s part of your content and social ecosystem! For example, some people prefer to consume the majority of their professional content through LinkedIn, while others have a running stream through Lists on Twitter. While others may subscribe to blogs via email. Whatever the case, the blog can be a destination such as a “hub” which allows for inlets and outlets to lead to more interesting content. For example,Mashable Pins all of their infographics  from their site/blog on Pinterest boards, allowing people who prefer to enjoy their content on a fun visual app instead to consume it there.

Pro Tip - While infographics are hard to view on Twitter and Facebook, Pinterest allows for visual content to thrive, even long, complex infographics. Best part – great referral traffic back to their main content, demonstrating a way back to the “hub.”

  • Branding – Look & Feel: While your social channels lend themselves to being more “human” and “relaxed” in voice — the look and feel helps consumers to connect your channels. It can be as simple as having the same logo across channels. Having the same color scheme and background images can’t hurt – but those can alternate due to campaigns of course. For example, your Facebook cover image may change each week or month with your promotions, while your blog layout remains the same.
  • Creation vs. Curation vs. Co-Creation: Creating all your own content is a bear. Seriously. It helps to curate other content to supplement the content you are already kicking butt with. For example if your blog is on tumblr, it is as simple as discovering content in your topic category, finding influencers who write well, and reblogging them onto your blog. Then not only do they get credit, you have great content on your blog, but you have connected yourself with an influencer in the space who appreciates your support. And perhaps over time they’ll reciprocate the gesture and promote your content as well. Another benefit of reblogging and curating  is the increase of eyeballs on the content. Now who doesn’t want that?

Take it a step further: Consider hiring a guest blogger to take some of the work off of you. It benefits both you and the blogger! But what about your brand voice, look and feel when you hire guest bloggers? You’ll want to have a brand guidelines for your bloggers. Something simple for them to follow for tone and voice.

  • Be Consistent Across: It’s totally cool to be more relaxed on Twitter, and perhaps “sassy” on Instagram. However, if you have ten different voices, then people won’t really know what your brand stands for. Pick a direction your brand chooses to take – whether it’s chill and relaxed, the “give it to you straight” facts brands, the passionate advocate, or whatever suits your fancy. A takeaway for your brand team would be to remember that consumers will begin to build a relationship with your brand, and as in real life, you want to be true to who you are. Don’t fool them into thinking you are someone else. They’ll feel cheated and move on the next great thing. So instead, be honest, transparent, human, and and in a bit of entertainment and comedy when the time is right. Or all the time – if that’s your brand!

These directions may be broad, but I and we (our marketing on the rocks team) are happy to answer specific questions on branding, consistency, content creation, and curation, as well as specific channel approaches. Each channel is different, and in turn must be given different consideration. Additionally, what may work for a small startup, may not be what works for a large consumer brand. So let’s chat!

This post was originally written for Marketing on the Rocks and can also be found here.

Image source: pinterest / mashable