Nowadays communication is about being at the fingertips of your consumers. Consumers want to find how they can reach you at the click of a mouse button. Whether it’s via email communication, social media, and/or both. Your place of business should make it as easy as possible for your consumers, so why not connect both together? Combine your mechanism for direct response with your organic communities. Therefore consumers can find, communicate, and engage with you how and when they want to. Thus, you’re not “pushing” yourself on them, you’re “pulling” them in. Awesome.
In addition, some people think that email is old school, while social networking is the “new black.” Truth is, you can leverage both in order to effectively manage your brand and increase engagement and ROI in the long run. Here are some great ways to get started…
1. Make your email more social: When you email your blog and/or newsletter subscribers, make sure your email message includes social sharing options. Leverage your email subscriber’s social networks. For example, if your email subscriber list is 10,000, each of those people may have 100 or so followers and 600 or so Facebook friends and another couple hundred LinkedIn connections, and so on. Therefore, your message’s potential social reach could be millions because of the connections your subscribers have. In short, social sharing buttons in your emails is a huge opportunity! Two tools to help you get started:
A. Constant Contact: A great email marketing service that allows you to include a share bar in your newsletter. Therefore, your subscribers (current and potential) can share what they’ve read in your email on their portals such as Facebook,Twitter, and/or LinkedIn. Word of mouth marketing about your service/product? Yes, please. You can try this service for Free up to 60 days and then subscribe for as low as $15/month with other options included.
B. Mail Chimp: Another great email marketing service which allows you to insert your social site icons in your newsletter/email/etc. Therefore subscribers can instantly click and go to your social platforms and engage in real-time and share with others too. Valuable and key to building relationships with your target market. Mail Chimp is free for up to 2000 subscribers and a send limit of 12,000 but you can have unlimited depending on the pricing plan you prefer.
2. Add sign-up options to your social sites: In order to reach out to more of your target market via email, make sure your social sites such as Facebook, have a link to subscribe to your blog and/or receive a newsletter via email. Make sure this option is easy to find, and easily seen when new potential consumers visit your social site. In addition, if you have a blog and a newsletter, add a “sign up for our email newsletter” on your blog’s sidebar. Great use of ” social real estate”. TIP: Keep your sign up fields short and sweet. That way the target consumer will be more likely to take the 2 seconds to enter their email. Afterwards follow up with your sensational email marketing campaign which promotes your product/service. In addition, this allows your consumer to choose between receiving information via your Facebook page, their inbox, or however your target market decides they would prefer to learn and keep up to date on what’s going on with your company. This prevents your company from pushing one mode of communication, and instead allowing the consumer to choose what they prefer. Pull them in!
3. Two tools that will rock your socks off:
A. AWeber: Allows you to instantly send a link to your Facebook page and Twitter account and share your newsletter with your followers and fans. That way new and potential target market consumers have a chance to subscribe and/or keep up with your “happenings” via the channel they prefer. First month sign up is for $1.00(normally $19.00/month for up to 500 subscribers).
B. Rapleaf: Takes a unique approach where they assist marketers in understanding “the social connectivity and influence of existing members in their online databases.” Each member has value and can spread the word positively or negatively. Staying on top of the influencers is key and Rapleaf can assist by customizing emails to each member of your audience. Personalized emails? Great way to engage on a higher level. Try out for free here.
Want more social contact management tools? Rapportive, Hoverme, and Gist help to connect the contacts you have from your email and find them on their social networks. Great tools and ways to engage and build relationships and utilize both email and social marketing together. Utilize this “social inbox” because every social media user has an email address for each of their social mdia platforms. In short, “email is the glue that ties social media together” and your company would be wise to make the two work together. To get started, feel free to check out my Toolkit for your convenience…
Note: this post was originally written for oneforty, which was acquired by Hubspot.