As I sat in my MBA Global Branding class last night, I couldn’t help but laugh. As the professor went on and on about how brands need that “one word” which consumers will recall at the drop of a hat — I thought back to my time at Holland-Mark (HM). HM coined the term “One Simple Thing” (OST), which is that one attribute that most well defines the brand. For example, as my professor asked in class “what do you think of when you hear Coca Cola?” Everyone should be thinking of the same word (unfortunately for some brands this does not always occur). Supposedly the “OST” for Coca Cola is “happiness” — did you think of that? Coke would hope so! And so would their marketers!
As I sat there in my seat, I started to realize that the concepts the professor was teaching were processes and terms that I had become well acquainted with during my time at HM. And with the hands-on learning and experience, I learned way more than reading cases and discussing them in a classroom. Now, I am not knocking my MBA education — it is definitely valuable and am happy to be a candidate for 2011 spring graduation — but learning these concepts in a work setting where you are automatically putting them to use is not only rewarding but helps one (or at least me) recall and understand things way more.
It was pretty awesome to be sitting in class and feeling that I had a firm grasp and knowledge of the topic (at least so far — it’s only been a few weeks into the semester). And I owe this knowledge and understanding to the exceptionally bright and talented folks at HM — especially Mike Troiano who if you haven’t heard speak — you should!
Now I ask you — where did your best knowledge and understanding come from?