Warning – this is not the usual social media success post. Keep reading to get to the root…
So you’ve read about what your brand resolutions should be, what social media goals you should consider, and what to do and not do over and over again…but do you really know what your brand needs to be successful in social media this upcoming year? I have three specific items your brand should have on its checklist (if it’s not on there already)…
1) Hire Well
It’s not just about what you do on Facebook and Twitter and the content you produce, it’s the people helping to strategize said content and how it’s utilized across channels. When hiring your team, consider your culture, your goals, and where you want that team to go. Do these new potential employees fit your brand needs and especially the culture your brand has been developing?
2) Hire Native
I cannot emphasize this enough – hire native, hire native, and hire native. By native I mean – digitally native. Do you want to teach your employees social media and blogging or do you want them to crash through the door with their own ideas, know it like the back of their hands, and challenge your team to think more creatively, think more personally, and bring it to another level? Enough said.
3) Do What You Preach
Unfortunately there are one too many brands who offer advice and preach to be social media savvy and then they don’t hold their own. Eat the dog food and show your brands you are an expert through your actions, and not just your blog posts. Your audience will trust you more, come to your brand for your content, and believe in your brand if you prove it. Just look at Amex who isn’t a social media expert per say, but they started rocking it across social media channels, using guest bloggers to bring in expertise, and offering their small businesses the content they need to be successful in their markets. Now that’s the ticket.